If you are unable to keep an appointment then please cancel it. If you do not attend your appointment, you waste the doctors or nurses time, deny other patients the opportunity to see them and increase the overall waiting time for routine appointments.
Seeing a Doctor
You can make an afternoon appointment to see a doctor by telephoning the surgery on (01792) 653941 or by asking at the reception desk. It may not always be possible to consult the doctor of your choice on the day and at the time you request. However the receptionists will offer you the earliest appointment available, an appointment with another doctor or invite you to attend Open Surgery.
Morning surgery is an Open Surgery. Provided you arrive at the surgery by 10 am you will be seen that day. You will not be able to choose which doctor you see but will be allocated to a doctor. Please do not pressurise the staff to see a particular doctor.
Routine afternoon appointments are made available on Mondays at 1.30 pm for the Monday to Friday 2 weeks hence.
Some appointments, for example medicals, take longer than others. If you think that your appointment might need extra time please tell the receptionist when booking it.
Occasionally, particularly in the case of distressed children, some prioritisation will be necessary.
If you feel you need to see a doctor as a matter of urgency, and cannot wait for a routine appointment, you will need to discuss your concerns with the (day-time-on-call) doctor.
Seeing a Nurse
Morning and Afternoon appointments for Monday to Friday can be booked 2 weeks in advance and are made available from 1.30 pm Mondays.