Sick notes are NOT an emergency. Please plan ahead and contact the surgery BEFORE your sick note expires.
You may find some useful information on www.healthyworkingwales.co.uk
You do not require a doctor's sickness certificate for any illness lasting seven days or less. Your employer may however require you to complete a self-certification form (SC2) which is available from your employer or on the HMRC website. If you require an SC2 from the surgery we charge £1.
If you are sick for more than seven days, your employer can ask you to give them some form of medical evidence to support payment of SSP (statutory sick pay).
It is up to your employer to decide whether you are incapable of work. A medical certificate, now called a 'Statement of Fitness for Work’ (see below) from your doctor is strong evidence that you are sick and would normally be accepted, unless there is evidence to prove otherwise.
You could also provide evidence from someone who is not a medical practitioner, e.g. a dentist. Your employer will decide whether or not this evidence is acceptable. If your employer has any doubts, they may still ask for a medical certificate from your GP.
The 'fit note' was introduced on 6 April 2010. With your employer's support, the note will help you return to work sooner by providing more information about the effects of your illness or injury.
For more information see the DirectGov website (where this information was sourced).
For most of the following health services please contact reception to make an appointment.
Between 8.30am and 12.30pm every Tuesday and between 10.00am and 11.00am every Friday a Phlebotomist will attend the surgery to take blood. This clinic is by appointment only. Due to the limited number of appointments we prioritise these appointments for those aged 70+ and younger patients may continue to be asked to attend the hospital.
Thursday 9am – 12noon and 2pm - 4pm. Most of the antenatal care for our patients is provided by the community midwives. As soon as you know you are pregnant you can either come and see a doctor or you can book in with the midwife directly for the first consultation. She will arrange to see you at home to plan your care and arrange for scans at the hospital. Most of the care will be done at the surgery but some may require hospital clinics.
Well Baby Clinic
Wednesday 1.30pm – 3.30pm. This clinic is run by a doctor, the practice nurses and the health visitors. It is for advice, immunisations and developmental checks. Please do not bring children who are unwell to this clinic.
Most Tuesdays (and occasionally other days) 2pm – 4pm. This clinic, for all diet or tablet controlled diabetics, is run by a doctor and the practice nurses. Patients are advised to attend at least once per year and will need to have fasting blood tests done 3 weeks before the clinic.
The doctors are able to do some minor surgical procedures in dedicated minor surgery clinics, for example excising small skin lumps and injecting some joints. Once referred to the Practice Nurses they will contact you to arrange an appointment.
The doctors offer contraceptive advice during normal surgery hours.
Coil Fitting & Contraceptive Implants
Dr Bamber will fit, check or remove coils by arrangement or will insert or remove implants by arrangement. You will need to see her personally first, at a routine appointment, to discuss matters.
The practice nurses have had specialist training in asthma management and can help with advice about inhalers and lifestyle. All asthmatic patients, especially children, should attend this clinic at least once per year.
For advice on immunisations and healthcare whilst abroad please make an appointment with the practice nurse. This appointment should be at least 8 weeks before your holiday as late or incomplete courses of immunisation may not offer full protection. There is a charge for some courses of immunisations.
Well Woman Clinic
The practice nurses can offer advice about many women’s problems and also about routine smears. You can arrange a smear test with the doctor if you prefer but please ask for a double appointment.
The practice nurses or health care support worker will take blood pressure readings to help you and your doctor manage your hypertension.
Coronary Heart Disease (Chd) Clinic
This clinic has been established meet the requirements of the National Service Framework for the treatment of these patients. It is run by a doctor and a nurse.
The nurses run a spirometry clinic in support of those with chronic respiratory problems.
The health care support workers run an anticoagulation clinic for patients who take warfarin. It is a point of contact service and you will be given your INR level during your appointment. Adjustments to your medication will be made before you leave.
The surgery has facilities for the disabled, including designated parking spaces, power assisted entrance doors and a hearing loop.
If you park in one of the disabled parking spaces please display your Blue Badge.
Should any patient with hearing, visual or any other disability require assistance please contact our reception staff before your visit.
We do not currently have a patient forum.
We are a training practice meaning that we have a GP Registrar, a qualified doctor doing their final years of specialist General Practice training before becoming a fully fledged GP. They are with us for 6 months or a year depending on their stage of training. While they are with us they are an integral part of our team. You will be offered appointments with them and they will run Open and pre-booked surgeries like all the other partners.
At different times in the year we also have FY2 doctors attached. These are also qualified doctors but they are at an earlier stage of their training. We hope to encourage them into General Practice.
During the course of the year they will all have "Shared Surgeries" which will involve another doctor sitting in the room observing them and they will have "Video Surgeries" which are hugely important for their learning.
You will be asked to sign a consent form if you agree to your consultation being videoed. This will only be used as a teaching tool and is strictly confidential.
We also host Medical Students from Swansea and Cardiff throughout the year.
We are a friendly and enthusiastic practice who (re)commenced Training in 2009. We are a close knit team with minimal turnover of staff; many of whom have been with the surgery for over 15 years (some more!).
Our Trainers are Dr Ruth Dare and Dr Jamie Davies but all the Partners, and staff are fully engaged in the process of teaching and training. You are guaranteed to not only enjoy your time here but also to leave with a huge amount of clinical experience.
Please come and visit us if you are interested in spending your ST2/ST3 time here.
Please have a look at this link: Swansea Bay GP Scheme
Some services are not covered by the NHS. For these services you will be asked to pay the appropriate fee in advance. Regrettably this payment policy has been forced upon us as we do not have the time or resources to chase debtors.
Please do not ask for credit as the answer will only disappoint you. Payment by cash is preferred due to the cost of depositing cheques.
Some examples of such services are below but this list is not exhaustive.
Simple certificate/claim form/letter
Full medical with examination and report
Report with no examination (30 min)
Holidays/Travel/Perform or Compete
Fitness to Travel, Perform or Compete
Course of Injections (Vaccine costs are additional)
LGV, PCV, Taxi Medical
Taxi (short form)
Access to Records
£10 - £50
£12 - £52
Photocopying (per page)
Some of these services take longer than a standard appointment so please tell the receptionist what the appointment is for when you telephone.
The receptionist will be able to advise you of the cost at the same time.
Unfortunately we cannot change these details over the telephone.
If you move without telling us we will waste time by visiting, writing to or telephoning the wrong house or number. It may also cause delays in passing important clinical information to you. It is particularly important that we have your up-to-date telephone number(s), especially as we are now using a patient text messaging service.
Remember to tell other agencies about your change of address too, for example your dentist, and if you have young children to will need to inform Central Clinic.
Change of Personal Details - Please print, ccomplete and return to us
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